Operations & Project Coordinator
Full Time • Saco
Responsive recruiter
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
The Tailored Closet & Premier Garage of Southern Maine
Saco, Maine
Saco, Maine
Do you love creating order out of chaos? Are you highly organized, calm under pressure, and good at keeping many moving pieces on track?
We are a growing, locally owned home services company specializing in custom closets, garage cabinetry, and epoxy flooring throughout Southern Maine. We are looking for an Operations & Project Coordinator to help keep projects moving, act as a bridge between sales and production teams, and ensure an exceptional customer experience from sale through installation.
This is a high-responsibility role in a fast-moving small business and is best suited to someone who enjoys ownership, problem-solving, and keeping many moving pieces organized.
The right person will thrive on systems, communication, and accountability — and will take pride in helping projects run smoothly and ensuring customers feel taken care of.
Project and Team Coordination
· Help manage jobs from sale through installation
· Serve as a communication bridge between sales, office, warehouse, and installation teams
· Support salespeople by helping monitor project flow and follow-through
· Help identify process gaps, recurring issues, or bottlenecks and recommend improvements
· Track project timelines and proactively resolve bottlenecks
· Maintain visibility across approximately 30+ active jobs at a time
Operations Administration
· Assist with process development/maintenance in CRM and project management apps like CompanyCam.
· Maintain updated project and training files internally
· Ensure project readiness for purchasing and submit vendor orders
· Coordinate purchasing, vendor communication, and operational details
· Coordinate with Production Manager to ensure job readiness and ensure details do not fall through the cracks
Customer Experience
· Communicate professionally with clients regarding scheduling and project questions
· Help create a polished, organized, high-end customer experience
· Troubleshoot issues calmly and professionally when problems arise
You Might Be a Great Fit If You
· Are exceptionally organized and detail-oriented
· Stay calm under pressure and can manage many moving parts at once
· Like systems, checklists, and improving processes
· Are comfortable having direct but professional conversations
· Enjoy helping teams stay accountable and effective
· Learn technology quickly and are comfortable using multiple software systems
· Take ownership and naturally notice when something may fall through the cracks
Bonus Points If You Have
· Experience in home services, construction, real estate, design, or project coordination
· Experience coordinating vendors, schedules, or logistics
· Experience managing people or helping teams stay organized and accountable
· Comfort reviewing numbers, KPIs, or operational performance
About Us
We are a locally owned company that values excellence, professionalism, and treating people well. We care deeply about customer experience and are building a business with strong systems, good culture, and room for growth.
This is not a passive desk job. It is a role for someone who likes ownership, solving problems, and helping a team succeed.
To Apply
Please send your resume and a short note telling us why this role interests you and why you think you would be a good fit.
Please send your resume and a short note telling us why this role interests you and why you think you would be a good fit.
We're the local experts in your neighborhood, specializing in everything from custom closets and home office storage to garage cabinets and durable garage floor coatings. We truly care about our customers and the community we serve. We enjoy getting to know our customers and discovering their unique styles through our personalized consultation process to deliver efficient home storage solutions that are uniquely tailored to our customers' needs.
Giving back is in our DNA. At The Tailored Closet/PremierGarage we are centered around making our communities vibrant and full of hope as proven by our local whole home organization experts. Heart & Home was created to show our commitment to giving back and is an extension of our core value of caring. We are about our customers, the communities we live in and, as importantly, our franchisees, staff, families and friends.
Through ongoing national partnerships and local, community efforts, we’re focused on transforming people’s lives and the communities that we live in. Philanthropic initiatives include food and clothing drives, caring for veterans and their families, 5K walks and runs to raise awareness, and much more. Because caring is in our DNA, it’s also a core value that permeates every level of the company and drives policy.
The positions on this website, unless otherwise indicated, are posted by Tailored Living® franchisees. Tailored Living® franchises are independently owned and operated businesses and if you accept a position with a Tailored Living® franchisee, you are employed by that franchisee, and not by franchisor HFC Tailored Living, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Tailored Living LLC and its parents and affiliates have no input or involvement in such matters. HFC Tailored Living LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Tailored Living® franchisee posting the position.
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Flexible Schedules
Competitive Compensation
Comprehensive Training
Company-Provided Tools, Truck, & Uniforms
Advancement Opportunities